Mend Hypnotherapy: Terms of Business

Please read these Terms & Conditions carefully before booking a session.

1. Fees, Deposits & Payments

  • Standard Sessions: The session balance must be paid on or before the day of your appointment.

  • Smoking Cessation Sessions: A 50% deposit is required at least 48 hours in advance to secure your booking.

  • Refunds: Deposits are non-refundable unless you cancel or reschedule your appointment with at least 48 hours’ notice.

2. Cancellation & Rescheduling Policy

  • Notice Required: We require a minimum of 48 hours’ notice to cancel or reschedule an appointment.

  • Late Cancellations & Missed Appointments: If you cancel or request to reschedule with less than 48 hours’ notice, or if you miss your appointment entirely (no-show), the full session fee will become immediately due and payable.

  • Late Arrivals: If you arrive late, your session will still end at its originally scheduled time out of respect for subsequent clients. The full session fee still applies.

3. Therapeutic Disclaimer

Solution Focused Hypnotherapy is a collaborative process that requires your active commitment and participation. While many clients experience highly positive outcomes, results cannot be guaranteed as individual experiences vary.

Hypnotherapy is a complementary therapy and is not a substitute for professional medical or psychiatric care. Please consult your GP or healthcare provider regarding any specific medical conditions.